"You'll Be Comfortable With Us"

Testimonials - Residential

We love our customers as much as we love reliable service. Take a look at what our customers have been saying about us:

 

Comments

  • By Ronald and Lori, Grasonville, MD

    The employees' dedication to detail and their interest in our complete satisfaction was excellent. My wife and I have dealt with Comfort Air Service for the last 10 years and have been consistently impressed with the professionalism and knowledge of the technicians doing our yearly maintenance. When it came time to replace the aging heat pump system in our home, we called on Comfort Air Service. The recent installation of our new heat pump system was completed in the same expert manner. The employees' dedication to detail and their interest in our complete satisfaction was excellent. We will continue to trust our home heating to Comfort Air Service.

  • By James and Doris, Cordova, MD

    Thanks for a job well done. Guthrie was very efficient doing his job and explained everything. We will recommend Comfort Air. Thanks for a job well done.

  • By Linda and George, Cordova, MD

    We could not be more pleased. We could not be more pleased with the work, installation or the office support. Looking forward to years of valued service from Comfort.

  • By Ronald, Grasonville, MD

    I was very impressed by the dedication and work ethic. Rob and Phil recently installed new duct work and a new heat pump system. I was very impressed by the dedication and work ethic of these fine young men. Their concern with my complete satisfaction is a credit to your company.

  • By Peter and Linda, Easton, MD

    To be comfortable in my own home was GREAT! In July 2009 you installed a new system in our home. With the unusually warm winter it was not easy to access the value we received by having a new system. This past winter 2010 as frigid as it was with the blizzard, I was WARM! To me, that surpasses all savings. To be comfortable in my own home was GREAT!

  • By Barbara, Easton, MD

    What Great Technicians you have! What Great Technicians you have! They could not have been any more professional and courteous they answered all our questions, and did whatever we asked. 5 Stars Best Company I Have Ever Worked With! Thanks again, one and all and to Rob who was my first contact with your company and left a great first impression.

  • By George and Shirley, Americans Corner

    We had our furnace repaired in record time, and at a very very reasonable cost. Several years ago our furnace quit working on a cold day. We had never had the furnace quit before so Shirley called the gas company we deal with. The Gas company told Shirley that it would be a few days before they could take a look at the furnace. Shirley found your phone number in the phone book and called you all. Within minutes your furnace repair folks were here. They diagnosed the problem with the furnace and went and found the parts. We had our furnace repaired in record time, and at a very very reasonable cost.

  • By Bob, St. Michaels, MD

    My electric bills dropped by 25 percent! I want to share my experience on the three high efficiency units you installed in my home. Now that summer is winding down, I can tell you that your assessment was right on target regarding the tonnage and the additional ceiling vent in the great room. Even better, my electric bills dropped by 25% when compared to the same period last year. And this year was the hottest on record so, in reality, the percentage drop would have been even greater had last year been equally as hot. The units are quiet and they run a lot less then the old ones.

  • By The Battins

    Geothermal HVAC System, running trouble free ... within my schedule and budget! My Wife and I had a Geothermal HVAC System installed by Comfort Air Service in our new home a year and a half ago. The system is running trouble free and we are realizing significant savings especially on the cooling cycle. Comfort's Technicians did an excellent job; they worked within my schedule and budget. I look forward to working with them in the future.

  • By The Harrisons

    I can't express enough how pleased we are with your company and your product. Please share what I'm about to say with everyone in your company. We had a new 2-stage heat pump installed in August in our home by your team, and we love the unit. But the product is not what I'm writing you about. What I want to let you know about is your team that sold it and installed it. We were getting ready to have one of you competitors install this for us, but we decided to get a couple of more estimates instead. The 1st one we called was 'Something Today' and what do you know, they couldn't give us an estimate today. Go figure huh? The other guy I know also said he could not get there today, because he was in a meeting, I won't mention his name, but the company sells carrier units. Anyway, we called you guys and you came out right away. That's when we met Rob. I know you have probably heard this a hundred times before, but this guy deserves a "BIG" pat on the back. Rob is the real reason why we never chose your competitor to install the unit for us. From the first moment we met Rob we knew we were going to use your company to install this for us. I could go on all day about him, but the bottom line is, his knowledge of the product was extensive and above all was his honesty. The entire team with Rob the day of the install did a fantastic job and was very professional. I can't express enough how pleased we are with your company and your product. Keep up the good work and talk too you soon.

  • By Robert, St. Michaels, MD

    I look forward to this same kind of service in the future. I just purchased a property a few weeks ago, and I had your firm do an inspection of my HVAC systems. Rob was the service technician who did the work. Your firm's service has been outstanding. Rob did an excellent job He was very thorough, professional and was at my house for an on-time appointment. It has been my experience with other vendors that this type of service is a rarity these days. I purchased a maintenance agreement with your company and I look forward to this same kind of service in the future. Thanks again.

  • By Blake and Debbie

    Your guys did an excellent job today. Just wanted to let you know that your guys did an excellent job today. They were very thorough, did a great job of explaining things, seemed genuinely interested in us and very professional. We are excited to now be able to recommend Comfort Air Services, from personal experience, whenever possible.

  • By Dorothy, Easton, MD

    This is the beginning of a long relationship. As a new customer and not knowing exactly what to expect when our air conditioner broke down this past weekend, I was pleasantly surprised by your company. My husband and I were pretty desperate at 2:00 AM on Saturday morning when we discovered that the system was not working. We called your number and couldn't believe that we were actually talking to a real person. As promised, a technician called us back within 15 minutes, and set up the appointment for later that day. Chuck was prompt, courteous and efficient. I cannot tell you how glad we were when he told us you had the necessary parts in stock. He had the system up and running in no time. We also decided to take advantage of your maintenance program which I think paid for itself on this visit alone. If all your technicians are as knowledgeable and efficient as Chuck, this is the beginning of a long relationship. You have exceeded my expectations, and I thank you.

  • By Margaret, Greensboro, MD

    They are committed to doing the best job possible. I just want you to know what a great job your team did in installing new metal heating/air ducts for us recently. As you may remember, this is not an easy house to work in. The crawl space is very low, dirty, and difficult to access. But Rob, Guthrie, Terence, and Chuck were very patient - taking and solving the problems with good humor, working till seven PM one evening to make the final hookup. Special thanks to Rob and Guthrie. It is obvious they are committed to doing the best job possible for your customers, and we do appreciate that.

  • By David, Centreville, MD

    Our propane leak was detected and fixed on the spot. We contracted with Comfort Air Services two seasons ago to inspect and maintain our home's heat pump/propane backup system. The service has been better than excellent. In the initial visit a minor propane leak was detected and fixed by the service technician on the spot. In subsequent visits the technician notified us of an imbalance in the return air side of the system. Upon investigation I discovered that this was a flaw in the installation design. Upon contacting our builder the installing company was notified to add a third return air duct of which was done at no cost. A big THANK YOU to Comfort Air Services and their very capable service technician Guthrie.

  • By John and Marlene, Easton, MD

    It's rare these days to find a company that goes to such great lengths. We just wanted to express our appreciation for the excellent HVAC service your company has provided us since contacting you this spring. It is becoming all too rare these days to find a company that goes to such great lengths to satisfy its customers. Comfort Air Technicians are knowledgeable, courteous and friendly and we hope your success will show others that old-fashioned hard work and consideration for customers are values that are rewarded in our society. Because of the excellent service we have received, we have recommended your company to our friends and neighbors and will continue to do so in the future.

  • By Clyde and Sharon, Queenstown, MD

    Comfort Air was like the cavalry coming in to save the day. If you are considering using Comfort Air Service, consider no more. Everyone that has come out to our home has been pleasant, polite, neat, and determined to have our equipment work at its utmost efficiency. We were referred to Comfort Air when we had an American Standard unit installed incorrectly by another company. American Standard along with Comfort Air was like the cavalry coming in to save the day. They completely installed a new system and the techs were wonderful.

  • By William, Grasonville, MD

    They were prompt, courteous, and efficient. Just a note to tell you how pleased we were with the help JD and his partner (regretfully I did not get his name) gave my wife and me at our daughter's house. They were prompt, courteous, and efficient in correcting the air conditioning problem, as we were suffering in conditions of extreme heat. We are most appreciative for their effort and recommend them heartily.

  • By Mary, Denton, MD

    I love dealing with Comfort Air. I would recommend you more often if I had more friends in the area. I love dealing with Comfort Air.

  • By Fred, Easton, MD

    We are Comfort Air people now. Rob was great ... professional, personable, and knowledgeable! We are Comfort Air people now.

  • By Randy, Stevensville, MD

    Everyone has been knowledgable, professional, and courteou. All my experiences with Comfort Air have been great ... everyone has been knowledgable, professional, and courteous! I feel confident that I'm getting quality service at a fair price. Thank you.

  • By Jack and Teresa, Preston, MD

    We can always count on your staff. We are always at work when our twice a year maintenance is done. We always know the job is done right. No Worries! We can always count on your staff to be here, thank you so much.

  • By Howard, Easton, MD

    Very honest and helpful. Russell was my tech and he did a great job! He was very honest and helpful. I would love it if he would stay for all my maintenance and service calls.